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May 15th  03:44 PM
Home | Contact Us | Help
Song Update Subscriptions - How They Work
 
 

 
 
 
Common Questions
Q:   What is the Recurring Song Update Subscription Plan?
A:   The Recurring Song Update Subscription Plan is without question the best deal when buying song updates. You receive 3 Months of Song Updates for a $24.95 Startup Fee, which is over 50% Off the regular retail price. After that you pay $6.95 a month for updates, and you will always have our latest Song Database on your computer. This monthly fee is over 70% Off the regular price, and comes to less than 25 cents a day.

Q:   How do I cancel a Recurring Song Update Subscription?
A:   You may call or write us to cancel at any time. Telephone and mailing information can be found in the Contact Us section.

Q:   Do I have to be registered to buy a Song Update Subscription?
A:   Yes. Only registered KJ Pro owners are allowed to purchase Song Update Subscriptions. You can register online by clicking here.

Q:   After I order, how long does it take before my expiration date is extended or my CD-ROM is shipped?
A:   Orders are processed within 24 hours, excluding weekends and holidays. Most orders made on weekdays, before 5:00 pm CST, will be processed the same day.

Q:   If I haven't bought a song update subscription for half a year, will the Song Update include every update that I've skipped?
A:   Yes. The most recent Song Update you have access to will contain all the songs added up to its release date.

Q:   How are the expiration dates for the Song Update Subscription calculated?
A:   The length of the subscription you purchase is added to either your current expiration date or the day your order is processed, which ever is later.

Definitions
Song Update This is the database, containing karaoke song information, that KJ Pro uses as its master song database. Song Updates contain the full database up to the date it is released. New Song Updates are released at least once per month. They can be purchased as a download or on CD-ROM.
Download Subscription This type of subscription gives you access to download the most recent Song Update that was released on or before your Download Expiration Date. Various length subscriptions are available.
Download Subscription Expiration Date This is the date that your subscription for downloading Song Updates ends. After this date, you will not have access to download any new Song Updates. However, you will always have access to download the latest Song Update that was released on or before your Download Expiration Date.
CD-ROM Subscription This type of subscription includes the same download access as the Download Subscriptions. In addtion, you will be sent a CD-ROM of the most current Song Update. If your CD-ROM subscription is longer than 1 month, you will continue to be sent a CD-ROM once per month until the last month of your CD Expiration. Various length subscriptions are available.
  Please note: You only have to pay for the 1st CD-ROM shipment. The remainder of your CD-ROMs will be mailed to you via USPS which is included in the cost of the subscription.
CD-ROM Subscription Expiration Month This is the month that your subscription for Song Updates on CD-ROM ends. After this month, you will not receive any new Song Updates on CD-ROM.


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